

Discover more from Unscalable by Gavin Hammar
At Sendible, we went through a period of high staff turnover.
Sadly, we lost a lot of great talent. And as founder, I was to blame. So I made it my mission to turn things around.
I read all the books. 📚
Listened to all the podcasts.
And discovered that to build a strong culture, you need to start with your purpose.
That’s when I dropped everything and focused on rewriting our vision, mission, and (most importantly) our core values.
It transformed our business.
Our staff retention shot up.
And as a result, a large majority of the team remained with the company for 5+ years.
Not only that, but, as an added side effect — it made attracting top talent easier too!
Here are 5 principles I followed:
1. Build a strong company mission and vision
2. Give people autonomy to do great work
3. Create opportunities for personal growth
4. Ensure everyone has amazing co-workers
5. Allocate a generous learning allowance
What’s worked well for you?
Until next time,
— GH
P.S. Did you find these tips useful? Feel free to forward this email to someone you know who could benefit from these tips.